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Optus and Foxtel connections

We had Foxtel and Optus Cable and home phones connected this morning.  Both companies gave us the usual half-day window, and Optus called us 30 mins before they arrived, and Foxtel 15 minutes before.

Optus has done away with the Motorola Surfboard cable modems (and let us keep our old one) and now installs an 'EMTA' - a box that combines the broadband modem with the home phone connection, which uses VOIP technology across their network.  A side effect is that a power outage now affects both, although a battery is included.  I'm not certain if this maintains the internet or phone connection, or just preserves the settings in the EMTA - the battery seems to be rather large so hopefully it maintains the connection.

The Optus technician plugged the Ethernet cable into my laptop to ensure it was working, before he left.  During the afternoon I disconnected the cable and plugged in our wireless router.  However I couldn't get the router to connect to the Internet.  For several hours I played with the settings, including totally resetting the router to its factory settings several times.

This evening I 'Googled' the EMTA (by connecting my laptop to the Ethernet cable directly) and reasonably quickly identified that other people have had the same problem.  One suggested solution was that the EMTA remembers the settings of the device it is first connected to - in my case the laptop - and won't recognise other devices.  I solved the problem by removing the EMTA's battery then unplugging its power cable, plugging the Ethernet cable into the wireless router, then restarting the EMTA.

A few minutes later I had wireless Internet.


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