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Electrolux pyrolytic oven

Our long awaited Electrolux pyrolytic oven (EPEE63CS) arrived - another result of the Good Guys VIP sale.  We obtained it for the same price as many discount online appliance stores sell it.  I think Electrolux might be sold 'pro-forma' (on an agency basis) so stores cannot discount it in the same way as products they've purchased wholesale.

During the week we switched the oven on and after several goes found that we could not get it to heat.

We checked that it was not in Demo mode (for shop displays) and then called Elctrolux.  They told us to call The Good guys and exchange it.

We called The Good Guys and they later called us back to say that they had sold us a store display model that does not work.  It has all the features except being able to heat.

Also of concern is that the Electrolux manual warns that vinyl wrap cabinets may discolour with the heat from the oven. Apparently some sort of heat shield is required.  We have called our kitchen cabinet maker to find out more.

It will be one to two weeks before The Good Guys delivers the replacement oven.

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